Free Shipping FAQ's
- What items are eligible for
Free Shipping?
Occasionally, we run specials on
selected items that include free UPS shipping to destinations in the
continental US. These items will be clearly marked as such on our
website.
- What about Alaska & Hawaii?
Unfortunately, due to high shipping
costs to Alaska & Hawaii, our free shipping promotions do not
include shipping to Alaska or Hawaii. However, we will be glad to
work with you to get the best shipping prices available. Please
contact our customer service dept by email
sales@tsetruckstuff.com,
or by phone at 1-800-330-9780 for more details.
- Why does the shopping cart
display "Unable to calculate shipping costs" when attempting to
checkout?
Currently when we offer free
shipping, we change the item's weight to zero, so that the cart will
not calculate a shipping charge. This results in the "Unable to
calculate shipping costs at this time" message. We will never ship
an order in which changes are made to the order or amounts
without contacting you first.
- What about "Truck Freight"
items?
Only items that are able to be
shipped via UPS Ground are eligible for the free shipping promotions
listed on this website (Excludes Undercover Tonneaus & UWS
Toolboxes) The standard $90.00 surcharge applies to all truck
freight orders.